Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-falcon-heights-texas.primarycareaid.com (hereinafter referred to as “In-home aide for elderly Falcon Heights Texas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you use our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to ours, as they have their own privacy policies governing user data. We encourage you to review these policies to understand how your information is handled.

Processing Activities

This Privacy Policy outlines our practices when:

  • You register an account and use our applications and services as an authorized user.
  • You visit our websites, including linked pages subject to this Privacy Statement.
  • You communicate with us via email, phone calls, text messages, or newsletters.

Personal Data Collection

We collect various types of personal information (collectively referred to as “Personal Data”) to provide and improve our services. Here’s a detailed breakdown:

  • Account Information: Details required to create and manage your user account, such as name, username, and password.
  • Payment Information: Credit card or debit card details for transactions, including billing addresses.
  • Financial Information: Data related to your financial status or banking accounts, if voluntarily provided.
  • Purchase Information: Items you buy from us, including quantities, prices, and delivery locations.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographic location when using our services (with your consent).
  • Feedback and Reviews: Comments, suggestions, or reviews you submit to us regarding our products or services.
  • Social Media Information: Details from social media platforms when you choose to log in through these accounts.
  • Product Information: Preferences, customization options, and product interactions to personalize your experience.

We collect this data through direct user input, automatic logging files, and third-party sources. By using our services, you agree to the collection and processing of such Personal Data.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience and provide certain features. We use cookies for:

  • Strictly Necessary: Ensuring basic functions and user security.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking website usage and performance metrics to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes specified in this Privacy Policy or as required by law. Once the purpose for data retention is no longer applicable, we securely delete or anonymize the data. Our data retention periods are determined based on legal obligations, tax requirements, financial record-keeping, and business needs.

Security Measures

We have implemented robust security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regularly testing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect Personal Data from children under the age of 18. If you are a parent or guardian concerned about your child’s online privacy, please contact us using the information provided below for assistance.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your Personal Data:

  • Access: Request access to and confirmation of the processing of your personal data.
  • Rectification: Correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: Be free from decisions solely based on automated processing.

To exercise any of these rights, please contact our Data Protection Officer at the address provided below. We will respond to your request as soon as possible and within applicable time frames.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review this policy periodically for the latest information.

Contact Information

If you have questions about our data practices, would like to exercise your rights, or require assistance with unsubscribing from our communications, please contact us:

  • Email: contact@in-home-aide-for-elderly-falcon-heights-texas.primarycareaid.com
  • Address: In-home aide for elderly Falcon Heights Texas, Data Protection Team, [Street Address], [City, State, Zip Code]